Terms & Conditions

Welcome to Motohawkonline shopping portal.

Here are the terms and conditions to use Motohawkonline shopping portal.

This contract is made between you (as the user) and Motohawkonline. During registration the user should confirm to follow these terms and conditions, and hence we advise you to read this agreement very carefully. ON VIOLATING THIS AGREEMENT YOUR REGISTRATION CAN GET CANCELLED AUTOMATICALLY. Once you accept, this becomes a legally valid agreement between you (as the user) and Motohawkonline (for Motohawkonline).

This website is created & managed by Motohawk, Cochin, India; therefore the laws in India shall apply & courts in Cochin shall have the jurisdiction regarding all the terms & conditions of Motohawkonline. Motohawkonline has the right to make the needed changes in terms & conditions. By agreeing the terms and conditions you (as the user) represent and warrant that you are capable and eligible to enter in to a legal agreement with Motohawkonline. The user should be of a legal age as prescribed under the India contracts act 1872 so as to be able to enter a contract of sale. The user should be of the age 18 in order to be able to purchase the product.You shall not use this site if you are not competent to be in an agreement under the applicable laws, rules and regulations related to this website.

This agreement shall continue with full force and effect as long as you (as the user) are using the services of Motohawkonline.

When you are using services provided by Bajaj Finserve, the agreement is between you and Bajaj Finserve. Motohawkonline is not liable for any transaction in between. In case of amount not credited, you should contact the bank directly.

Motohawkonline provides an online shopping platform where users can purchase the products listed on Motohawkonline, pursuant to the terms and conditions given here.

By entering our website you are agreeing to use the services in the most reliable manner by abiding the terms and conditions of this agreement and also in accordance with our Privacy policy. To know more about our privacy policy, visit privacy policy

Either you or Motohawkonline may terminate the service at any time, with or without any reason. However, Motohawkonline reserves the right, in its sole discretion, to terminate your access to Motohawkonline services and related services or any portion thereof, at any time, with or without any prior notice.

Motohawkonline reserves the right, in its sole discretion, to modify the terms and conditions of the service with or without any prior notification. You are free to access the latest version of our terms and conditions at any time. We are requested to often review our terms and Conditions and if you continue to use our services you agree to accept and abide by the modified terms and conditions of Motohawkonline.

To avail and use our services you will have to register with Motohawkonline. As a part of the registration process you will have to provide the present, complete, and accurate registration information and will have to maintain and update this information on time. You shall be solely responsible for maintaining the confidentiality of your password, which you will not, under an obligation reveal to any representative or agent of Motohawkonline.

Users shall approve to receive communications from Motohawkonline electronically & Motohawkonline will communicate with users either by email or by posting notices on the website.

You agree, understand and acknowledge that Motohawkonline is an online shopping platform allowing the users to buy products listed on Motohawkonline, at the price indicated, abiding by the terms and conditions given therein, at any time from any place. You also agree that you are accessing our services & making transactions at your own risk and are using your wise judgment before getting into any transaction through motohawkonline. Motohawkonline accepts no liability for any errors or omissions, whether on behalf of itself or third parties. We will not be responsible for any loss (business or indirect or consequential) that is not reasonably foreseen.

All the contents in the website are the sole property of Motohawkonline and we prohibit the use of any content obtained from our website including prices, images and description on any other sources unless you obtain a written consent from us permitting the use of the same. All the images found on the website is the sole property of Motohawkonline and is subject to copyright. Any unauthorized use of the same is prohibited unless you obtain a written consent from Motohawkonline.

All your (you as user) orders shall be pre-approved with an acceptable method of payment as given by Motohawkonline, which is can be subjected for additional verification or information, if required

The address at which delivery of the merchandise ordered by you are to be made should be correct and proper in all respects. Any and all orders placed by you on Motohawkonline are a firm commitment to purchase and you are obligated to complete the transaction as per the agreement. Before placing your order you are advised to read the product description carefully.

By placing an order for a product in motohawkonline you agree to abide by our terms and conditions of sale, included in the description of the item. If you post any comment or review or suggestion or any such on the website you understand you grant a complete irrevocable license to Motohawkonline to publish, reproduce, modify, adapt, translate, or display the same anywhere in the web. You also grant the permission to use your name.

The users shall give the Photo ID proof or any other legally valid document at the time of delivery. Once an order is processed and the merchandise delivered to you the items won't be taken back. To know more about our return & cancellation Policy, click Return & Cancellation Policy.

Motohawkonline shall not be responsible for wrong delivery due to incorrect or incomplete address provided by the customer. In such cases Motohawkonline has the right to charge shipping cost and processing fees while refunding the amount.

Motohawkonline is committed to safeguard the customer’s personal database. Information collected from the user for the process and execution of orders will not be shared or passed on for any other purpose.

If there is any objectionable content or intellectual property rights report us to info@motohawkonline.com.

All orders are subjected to availability at the time of placing order, but are usually shipped within 24 hours. To know more about our shipping policy, click Shipping Policy.

Motohawkonline has the right to cancel any order suspecting fraud.

All refunds (made for only valid claims) shall be done after deducting payment processing fees and other respective charges related to bank and transport agencies. No cash refunds shall be entertained.

After placing your order and paying your amount successfully, through the mentioned payment gateway, you will receive a confirmation e-mail in the registered email id. Keep the 'Order Confirmation'.

If you have a complaint, please contact us : 7510 219 219 or mail us to info@motohawkonline.com. All complaints will be taken into consideration within 24 hours of receipt.

You agree and confirm that the credit card details provided by you at the time of submitting the order shall be correct and accurate. Users who disagree to this condition will be penalized and fined for violations. Under any circumstances you are not allowed to use a credit card which is not lawfully owned by you.

The information that you provide will be used only for the process and delivery of your order, and shall not be shared with any third parties, unless required by law, regulation or court order.

Despite of other legal measures that may are available, Motohawkonline shall have its sole discretion limit to take decisions on the following user activities, by immediately removing the user from our listing, either temporarily or indefinitely or suspend or terminate the membership, and/or refuse access to Motohawkonline.

*If the USER breaches any of the terms and conditions of the Agreement with Motohawkonline.

*If the USER provides wrong, inaccurate, incomplete or incorrect information

*If the actions of the user causes any harm or loss to the company or any other users of Motohawkonline

*Illegal or unauthorized use of our services, together with unauthorized framing of or linking to our website will be investigated, & acceptable legal action will be taken, including civil, criminal & injunctive redress.

All the operations of Motohawkonline will come under the governing Indian law and we mutually agree to submit exclusive jurisdiction to the courts of Ernakulam. This clause shall survive the expiry or termination of this agreement.

There won't be any warranty for the products which bought for discounts or offers

There won't be replacement or exchange for the products which bought from offer sale

Free shipping won't be available on offer sales & festival times